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Archives for: August 2006, 04

morning tears, afternoon smiles

by phinebooty @ Friday, 04. Aug, 2006 - 20:27:41

That sums up my day. I go to the tube station this morning and was harrassed by the woman at the till. Harassment doesn't even cover it. The witch screamed at me. This is what happened:

I got there to pay for my travelcard with my deibit card. I get a studnet discount on my oyster but she hadn't done the discount yet when she barked that i punch in my pin. Alarmed, i told her i usually payed £... (wouldn't you query if you were on a tight budget?:roll:), that's when she screamed " PUT IN YOUR PIN MUMBER X3). I was so rattled that i put in the wrong pin then watched as she waited for the reciept to come out. Then she barked" LOOK AT THE MACHINE, LOOK AT THE MACHINE!!" I asked "why?" she said" BECAUSE YOU ARE LOOKING AT ME LIKE IM DOING SOMETHING WRONG". Crhist! so i told her the machine was telling me to wait for my card and she insisted that's where i should look. of course i looked at her instead, so the reciept came out and she told me my card was invalid. It wasn't invalid, all she had to do was tell me to do it again, and explain why she hadn't done the discount when she shoul've.

So, still reeling from all that(in full view of the public, i went to the ATM outside to get cash so i could pay at the cash counter, but then i started to get angry at all the shit i had to endure. i mean this is 8:30AM, the start to what shoul've been a great day and here i was being harassed by someone who had no busines doing so. The police station is a few minutes away, I contemplated going there(it wasn't the first time that i had experienced a nasty attitude from her). So i went to one of the staff, a gentle guy with dreadlocks that almost reach the floor( they are probably as old as he's been working for london transport:) ). i asked him where i could complain about THAT woman(pointing in her general direction) and he told me to get a form from her colleague. I was getting emotional explaining to him it wasn't the first time she'd been nasty. The other woman wanted to know what was wrong when i asked for the complaint form. I think that6's the worst posible question you can ask someone on the brink of losing their composure. Starting to explain turned to be a bitch coz as my voice escalated, hands waving wildly to make my point so the reats started flowing. Then she had the never to tell me to stop upsetting myself over one individual. couldn't i see i was ruining my day over that one person(she kept galncing at her colleague behind the glass. This pissed me off further so I sobbed silently and kept furiously wiping away the tears. Im sure she meant well, i just didn't wanna hear that:yes: Maybe she thought it would put me off. I told her i still wanted to complain regardless.

so i got my ticket and the form and gleefully filled it out whilst waiting for the next train:p.I am definitely hearing from them.I will not tolerate harssment and intimidation from tube staff, i mean they aren't merant to tolerate shit from us right?! So she has another thing coming, i'm afraid she is going to pay for all the other bullies who've been on my ass. Actually im gonna go to the police. Her ass is definitely toast! aah, feel so much better now. I told the other woman, i don't mind if i make a mistake or misunderstand but i expect to be treated with respect, the very respect i accorded her colleague. she couldnt argue with that could she. Bloody woman!

Glad to say, after sending my statement off, i had a nice cuup of tea, was late for work but it didn't matter and then I saw my last client of the day, a wonderful 82yr old that i have great and enlightening conversations with everytime i see her. By the time i left it was really late, the office was closed, had to shove my time sheets under the door and hope for the best8|

At least i left smiling after such a tearful start. Great weekend to you all, if you get any hassles, toast their ases coz they'll deserve it;)


 
 

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